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Questions about downloading, bookings and payments in the app.

FlexDropin is available for free on the App Store (iOS) and Google Play (Android). Search 'FlexDropin' in your device's store and download the app in seconds.
The FlexDropin app is free to download. There are no subscriptions for users: you only pay for the individual classes you book.
You book the class and pay via Stripe: credit card, debit card, or Apple Pay. The booking is confirmed after payment. All transactions are secure and encrypted.
Currently it's not possible to cancel a booking from the app. We're working to implement this feature.
Drop-in means booking a single class without a subscription: choose when and where to go and pay only for that class. Ideal for travellers, those who want to try different gyms, or those who prefer flexibility.
No. FlexDropin requires no subscriptions: you pay only for the classes you book. Some gyms also offer free classes.
If a gym requires a medical certificate, the app notifies you before booking. You can upload the document, set its expiry date, and sign a self-declaration.
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